Finding your way to the hospital, and through a visit, without guessing.
This is the visitor and patient guide to Chongqing West District Hospital: how to get here, what happens when you arrive, what to bring on the day, and what to arrange before you travel. It is written for patients, and for the family and friends travelling with them. The practical facts are the hospital address and the metro reference beside it; everything else is about what to ask, and when to ask it.
Journeys and queues take longer than expected, and a first visit can fill a working day. Plan for that rather than against it, and confirm the details with the hospital before you set out.
- Getting here and finding your way
- What happens on the day
- What to bring and what to arrange
- What to confirm before you travel
A visit is easier when the preparation happens at home
Almost everything that makes a hospital visit go smoothly is decided before you leave: knowing where you are going, carrying the right documents, and asking for what you need while there is still time to arrange it.
Know where you are going
The hospital is at 301 Huafu Avenue North Section, Jiulongpo District, Chongqing, near Huayan Station on Metro Line 5, about 500 m south. Plan the arrival rather than the route: which entrance, how long the walk takes, and what you will do if you arrive early. Add half an hour to whatever a journey planner tells you.
Carry the right things
Your identity document in its original form, a payment method that works here, any records you already hold, and a written medication list. Add the questions you want answered, in writing, because a consultation moves quickly and a waiting room is a poor place to remember them.
Ask in advance
Step-free access, a wheelchair, an interpreter, a companion who may come into the consultation, a seated wait instead of a queue: each of these is straightforward to arrange beforehand and difficult to arrange at a doorway. Ask when you book, not when you arrive.
The centre you are travelling to
This guide is written around the Plastic Surgery & Aesthetics Medical Center at Chongqing West District Hospital. Its four leads are listed here so that you know who you are coming to see. For clinical questions the centre will answer them directly; for the practical business of getting here and getting through a visit, this site is the preparation.
Tongchun Mao, MD (毛彤春)
Deputy Director · Head of Aesthetic Surgery
Deputy Director and head of aesthetic surgery, and the lead physician for this visitor guide; detailed facial surgery, facial rejuvenation and surgical contouring, performing over 700 operations a year.
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Shaoliang Wang, MD (王韶亮)
Plastic Surgery · Center Director
Center Director and the surgical backstop of the team: revision of failed operations from elsewhere, excision of skin tumours, complex wound repair, and the judgement of when a plan should not proceed. 20+ years of tertiary-hospital surgery.
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Ke He, MD (何锞)
Skin & Laser Aesthetics · Deputy Director
Deputy Director and head of skin and laser aesthetics; she leads skin preparation before a procedure and laser-based scar and pigment care afterwards. 20+ years in laser and aesthetic dermatology.
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Yongbo Jia, MD (贾勇波)
Dermatology · Deputy Director
Deputy Director and head of dermatology; he manages the skin health that every result depends on — preoperative assessment, barrier and pigment control, and the dermatologic care that protects scars. Trained at the Institute of Dermatology, CAMS.
View profile →Getting here, getting through the day, and getting home
These guides cover the practical business of attending the hospital: the journey and the walk at the end of it, registration and the reception process, what to carry on the day, accessibility and mobility, language and interpreter support, companions, food and rest, accommodation for out-of-town patients, family logistics, and leaving after a procedure.
Getting to Chongqing West District Hospital
The hospital address, the metro reference beside it, and how to plan a journey that survives traffic, the last stretch on foot and a first visit that runs long.
Read the guide →Arriving for the First Time: Registration and Reception
What happens when you walk in for a first appointment: finding registration, what reception will ask you for, and how to ask for the plastic surgery and aesthetics centre by name.
Read the guide →What to Bring on the Day of Your Appointment
Identity documents, a workable payment method, previous medical records, a written medication list and a list of your own questions — what makes a hospital visit go smoothly.
Read the guide →Accessibility and Mobility Support at the Hospital
Step-free access, wheelchairs, mobility assistance, and how to ask for help in advance so that arrangements are in place before you arrive rather than after.
Read the guide →Language Support for Patients Who Do Not Speak Chinese
How a patient who does not speak Chinese is carried through registration, consultation and consent, and what to arrange in advance so nothing important is agreed in a language you do not follow.
Read the guide →Bringing a Companion to Your Appointment
Who may accompany you, how a companion can help during a long visit, and what to arrange in advance if you are travelling to the hospital alone.
Read the guide →What this guide can and cannot tell you
It can tell you how a visit is normally organised, what to prepare, and which questions are worth asking before the day. It cannot tell you today's queue, this week's entrance arrangements, or anything about your own case. Travel and waiting times vary, hospital routes and services can change, and this guide cannot replace the instructions given to you personally. Where the two differ, follow what you were told — and if a plan changes, the hospital will tell you.
Ask before the day, not at the doorway
Tell the hospital which department you are attending and what you need help with, and the practical details can be confirmed in advance: which entrance to use, how much time to allow, what to bring, and whether a wheelchair, an interpreter or a companion arrangement can be made. Journeys and queues take longer than expected, and a question asked beforehand costs far less than one asked while you are standing in a corridor.
Part of Planning Your Visit — 5 sites on this topic